Do you enjoy being on the phone and helping customers? Do you have a passion for cars and are looking to start a career in the auto industry? Then look no further than Hoselton Auto Mall!

We are seeking a personable individual with a desire to give exceptional customer service over the phone to join our service call center team.

• Schedule: We are looking to fill a FULL-TIME position with the following schedule: Monday - Friday (7:30 a.m. - 4:00 p.m.)
• Compensation: $13.00 per hour PLUS monthly bonus

What does a CCC Service Representative do?

• The primary objective is to schedule service appointments for our customers
• Answer and address incoming customer inquiries via telephone, online chat, and email.
  • Inquiries include customers scheduling appointments, getting quotes, asking general questions or needing to speak with their service advisor
• Update/collect customer's contact information input/correct information into appropriate databases
• Follow up with customers using outbound phone scripts and customer contact lists
  • Outbound calls include following up on recent service visits, reminders of upcoming needed service (i.e. NYS inspections), etc. 
• This is a great opportunity to work in a SMALL call center as part of a team environment. Our technology disperses calls evenly so you don't have to try to answer phones faster than others! 

• Have at least 1 year of customer service experience (call center experience is preferred but not required)
• Demonstrate a genuine desire and the ability to work as a team with other professionals to provide exceptional customer service to our guests
• Have an outgoing and fun personality
• Be able to multi-task, have basic computer skills and the ability to learn new software systems
• Be at least 18 years old, eligible to work in the US and able to pass a drug screen

Why Hoselton Auto Mall?  We offer......

• Opportunity for a career path with advancement
• Generous Paid Time Off & Holidays!
• Medical insurance as low as $12/week, dental as low as $4/week and vision as low as $1/week
• $500 employer sponsored FSA benefit card
• 401(k) retirement plan (with profit sharing & employer match)
• Group Life & Disability Insurances
• Discounts on cars, parts and service!
• This is a great opportunity to work for a premier auto dealership that has been doing business since 1920! 

Hoselton Auto Mall is an equal opportunity employer.