Schedule and Compensation:

• Monday through Saturday, 9:00 AM to 5:00 PM
  • One weekday off each week
  • Closed Sundays
• Starting pay: $20.00 per hour

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Create a positive first impression and help every guest feel welcomed and comfortable.
• Determine the purpose of each customer’s visit and connect them with the appropriate salesperson or department.
• Assist with customer check-in procedures, appointment arrivals, and showroom traffic logs.
• Communicate customer arrivals and needs clearly to the sales team.
• Offer refreshments and help guests while they are waiting.
• Answer basic dealership questions and provide general information.
• Help maintain showroom organization, cleanliness, and presentation.
• Support the sales team with light administrative tasks as needed.

• Assist with keeping the customer experience smooth, organized, and professional throughout the day

Qualifications

• Friendly, professional, and customer-focused attitude.
• Strong communication and interpersonal skills.
• Reliable attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer skills.
• Previous customer service, hospitality, retail, receptionist, or dealership experience is helpful but not required.
• Must be at least 18 years old, eligible to work in the United States, able to pass a drug screen, driving record check and reference checks.

Why Hoselton? We offer......

• We have a great team and are growing!
• Opportunity to explore a rewarding career in automotive sales and the dealership environment.
• A fantastic work environment with state-of-the-art technology and TONS of opportunity for advancement!
• Generous Paid Time Off & Holidays!
• Medical insurance as low as $13/week, dental as low as $4/week and vision as low as $1/week
• $500 employer sponsored FSA benefit card
• 401(k) retirement plan (with profit sharing & employer match)
• Group Life & Disability Insurances
• FREE Tickets to Amerks, Red Wings & CMAC!
• Discounts on CARS, Parts, Service!
• See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

Don't wait... click Apply Now
 

DUTIES AND RESPONSIBILITIES

The Greeter is accountable for performing the duties and responsibilities described below.  The Greeter’s #1 function is to identify and record the customers on the Showroom Traffic Follow up card no matter how vague their interest in a car appears to be. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job.  The Greeter also performs other duties and responsibilities as needed.

The Greeter is responsible for:

• Greeting guests when they come into the showroom door.
  • Welcoming all customers to the dealership pleasantly and warmly.
• Providing an information sheet and recording the names of all customers who approach the lot or showroom inquiring about new or used cars and trucks
  • Complete Showroom Traffic Follow-up Card
  • Enter the customer’s name into Dealersocket documenting the sales consultant, time, etc.
  • Deliver one copy to the Sales Manager
• Escorting the guest to the appropriate person/department.
  • If a customer is referred to and comes in looking for a specific sales consultant, provide an introduction to the sales consultant.
  • If a customer is referred to a Salesperson who is not on the premises, notify the Desk.
  • If all sales consultants on-premises are busy handling customers, the Greeter can call for an off duty sales consultant to handle the overflow or Record names of overflow traffic, have them wait for a free sales consultant and provide them with refreshments and seat them in the customer waiting area or at a desk.
  • If anxious to leave, or impatient, contact the Sales Desk.
• Offering refreshments.
• Returning to your position for greeting the next customer
• Making sure supplies are full at all times (brochures, etc.)
• Keeping showroom and other customer areas clean and neat at all times.
• Dusting showroom vehicles and removing any fingerprints on vehicle doors.
• Sweeping floors and use swiffer on any marks when needed to keep showroom in perfect shape.
• Entering Guests and updating visits in Dealersocket

EXPECTATIONS

• Adhere to Company Policies and Procedures including the dress code and name tag – Dress for Business Success
• Perform duties as workload necessitates
• Maintain a positive and respectful attitude
• Communicate regularly with supervisor about department issues verbally and in written form
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Consistently report to work on time prepared to perform duties of position
• Strive for harmony and teamwork within the department and between other departments
• Communicate verbally and non-verbally clearly, concisely and with enthusiasm in one-on-one and group interactions
• Listen actively to understand others completely
• General housekeeping – maintaining a clean and efficient work area free of debris and clutter

REQUIRED COMPETENCIES:

• Drug test, driving record check and reference checks required
• High School diploma required
• Must possess excellent verbal and written communication skills
• Some computer knowledge and/or experience
• Enthusiasm
• Professional appearance and attitude
• High motivation
• Ability to multi-task and prioritize workload

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

WORK SCHEDULE

Employees are regularly scheduled for hours within the confines of our operating hours. Overtime as needed and approved by the manager. All employees are required to take meal breaks in accordance with New York state law.

Hoselton Automall is an equal opportunity employer.